b665's Privacy Policy

1.1 Purpose of This Policy

As a trusted online entertainment platform, b665 treats the protection of your personal information as its top priority. The purpose of this privacy policy is to clearly inform you about what kinds of information we collect and process about you, and how that information is used, stored, and kept secure.

This policy applies to b665's website, mobile application, and all related services. By using our platform, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform.

1.2 Legal Basis

We process your information only for legitimate reasons. These include performing a contract with you, fulfilling legal obligations, protecting our legitimate business interests, and in some cases, with your explicit consent. b665 never sells your information to third parties without your consent.

2.1 Registration & Account Information

When you create an account on b665, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password
• Documents required for identity verification (National ID or passport)
• Residential address

2.2 Financial Transaction Information

When you carry out transactions, we process the following information:

• bKash, Nagad, or Rocket account number (partial — the full number is never stored)
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction amounts and dates

We do not store your complete payment credentials. All financial information is transmitted via SSL encryption.

2.3 Technical Information

When you use the b665 platform, the following technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and list of pages visited
• Referral source and clickstream data

2.4 Gaming Activity Information

We collect information about your gameplay history, betting patterns, and time spent on the platform. This information is used primarily to ensure responsible gaming and to improve your experience.

3.1 Service Delivery & Operations

b665 uses your information primarily for the following purposes:

• To create and manage your account
• To process deposit and withdrawal transactions
• To verify your identity (KYC process)
• To provide bonuses and promotional offers
• To determine VIP program benefits
• To provide technical support

3.2 Security & Fraud Prevention

We use your information to maintain platform security and to detect and prevent any fraudulent activity. This is essential not only for us but also to protect the interests of all users.

3.3 Communication & Support

We use your information to communicate with you in the following ways:

• To send important account-related notifications
• To send promotional messages (only with your consent)
• To provide customer support services
• To inform you of important platform changes

3.4 Service Improvement

By analysing your usage patterns, we improve the experience on the b665 platform. This analysis is carried out in full compliance with data security standards and no personal information is disclosed.

4.1 Technical Security Measures

b665 uses industry-standard technology to keep your information secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
• Database Encryption: Stored sensitive information is kept in encrypted form
• Firewall Protection: Advanced firewall systems prevent unauthorised access
• Regular Security Audits: Security assessments are conducted regularly by third-party experts
• Two-Factor Authentication: An additional verification layer to protect your account

4.2 Data Retention Period

We retain your information only for as long as necessary. In general, certain information is kept for a defined period even after an account is closed, in order to meet legal and regulatory obligations. Once that period ends, the information is securely deleted.

4.3 Staff Training

All b665 staff receive regular training on data protection. Only authorised staff can access your personal information, and only to the extent required to carry out their responsibilities.

5.1 Payment Processors

To process your transactions, we share the necessary financial information with bKash, Nagad, Rocket, and our banking partners. These partners follow their own data protection policies and use the information solely for the purpose of completing transactions.

5.2 Technology Service Providers

We work with certain trusted technology service providers that help us operate our platform — such as cloud hosting, customer support tools, and analytics services. All such providers are bound by strict data processing agreements.

5.3 Disclosure for Legal Reasons

In the following circumstances, we may be legally required to disclose your information:

• In response to a court order or valid legal process
• In response to a lawful request from a government authority
• At the request of an authority responsible for preventing money laundering or fraud
• When necessary to protect the rights and safety of b665 or its users

6.1 What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser. b665 uses the following types of cookies:

• Essential Cookies: For login status, session management, and core functionality
• Functional Cookies: To remember your language preferences and settings
• Analytics Cookies: For monitoring and improving platform performance

6.2 Cookie Controls

You can manage cookies by changing your browser settings. Please note that disabling essential cookies may prevent some key features of the platform from working properly.

7.1 Right to Access Your Information

You can request at any time to find out what information we hold about you. We will provide you with a copy of that information within a set timeframe.

7.2 Right to Correct Your Information

If any of your stored information is incorrect, you can request a correction. We will verify and make the necessary changes as quickly as possible. Keeping your information accurate is important for both you and us.

7.3 Right to Delete Your Information

In certain circumstances, you can request that your personal information be deleted. However, where information must be retained due to legal obligations, contractual requirements, or legitimate business reasons, this request may not be possible to fulfil.

7.4 Right to Restrict Processing

You can request that processing of your information be restricted for specific purposes — particularly when you are questioning the accuracy of the information or objecting to the legal basis for processing.

7.5 Opt Out of Marketing Communications

You can request at any time to stop receiving promotional emails or notifications. However, important account-related notifications (transaction confirmations, security alerts, etc.) will continue to be sent.

8.1 Age Verification

b665 is a platform for users aged 21 and above only. We apply age verification methods during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.

8.2 No Collection of Minors' Information

b665 does not knowingly collect any personal information from minors (under 18). If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

9.1 Notification of Changes

We may update this privacy policy from time to time. For any significant changes, we will notify you by email at your registered address or will clearly announce it on the platform. Continued use of b665 after the updated policy takes effect will be taken as acceptance of the new terms.

9.2 Policy Review

We recommend visiting this page regularly to stay informed about the latest privacy policy. The date of the most recent update will be shown at the top of this policy.

10.1 Privacy-Related Requests

If you wish to exercise your data rights or have any questions about this privacy policy, please contact us. Our privacy team will review your request as soon as possible.

• Email: [email protected]
• Live Chat: 24/7 instant support available
• Language: Support is available in both Bengali and English

10.2 Complaint Process

We take any complaints regarding your data protection seriously. Once a complaint is submitted to us, we will review it within the designated timeframe and get back to you. We always strive to resolve issues to your satisfaction.